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Accounts are needed to access many customer tools in My Adtran. These tools include access to the Adtran Learning Network and our Support Community where technical documents and software downloads are available.
Adtran University is getting an upgrade!
On Tuesday, April 28, at 8 AM CDT, the existing Adtran University will be taken offline and will no longer be accessible. On Wednesday, April 29, at 8 AM CDT, the new Adtran University will be live and available for use.
You will need to complete any in-progress training before 8 AM CDT on Tuesday, April 28.
New and Improved Support Case process!
We have changed our process for handling cases. Navigate to the Support Case tile to open and view your cases. Soon, your case notification emails will improve, too, and have an updated format.
For critical cases or outages, continue to call us at +1-888-423-8726. Have questions? Contact Us
Accounts are needed to access many customer tools in My Adtran. These tools include access to the Adtran Learning Network and our Support Community where technical documents and software downloads are available.